With another successful academic year wrapped up, I am thrilled to share the remarkable impact UCU has recently made on our member-owner community. This past year, we have worked tirelessly to enrich our offerings, introducing innovative products, cutting-edge tools, and even more personalized service. We’re committed to helping you save, offering lower loan rates, robust account benefits, and fewer fees than traditional banks.
In 2023 alone, UCU delivered an impressive $18,095,696 in direct financial benefits to our 52,000+ member-owners. This translates to an average of $347 per member-owner or $730 per member-owner household. These numbers are averages, and for those who actively engage with UCU for their financial needs, the benefits are even more substantial. These high-use households received an estimated $1,030 in direct financial benefits.
Your trust and support empower us to continue delivering these exceptional benefits and enhancing our services. With this in mind, we are excited to share some our latest advancements that will make your experience with UCU even better.
We’re blazing a trail with cutting-edge financial services.
In our relentless pursuit of innovation, we’ve recently introduced several game-changing advancements to elevate your banking experience. From an enhanced digital banking platform to a transition to modern banking hubs, these upgrades are all about making your life easier and your banking more secure.
I am especially excited to share the successful completion of our most recent enhancement, our debit and credit card upgrade, which concluded this past spring. This initiative transformed our standard UCU cards, introducing features such as contactless payments and top-tier fraud protection. Our cards now boast a new sleek and sustainable design that reflects the forward-thinking spirit of UCU.
The success of this rollout has been nothing short of extraordinary. Internally, our teams worked seamlessly to ensure a smooth transition, and we have been overwhelmed by the positive feedback from our member-owners. Your cooperation and trust have been instrumental, and we are deeply grateful for your support during this process.
Embrace a better online experience.
Looking ahead, I am thrilled to share the news of the launch of our brand-new website this summer. This dynamic platform will offer an elevated online experience, featuring innovative financial tools and comprehensive resources. Designed to be your one-stop-shop for all things UCU, the new site will empower you with easy access to product and service information, enhanced security features, and a wealth of information to help you manage your finances effectively. We’ve carefully crafted a bold, user-friendly interface that will make navigating your financial journey a breeze, and we can’t wait to share it with you.
Thank you for your ongoing trust and loyalty in University Credit Union. With your continued support, our future is on track to be brighter than ever. I am looking forward to what lies ahead on our journey as we innovate and grow together.